English (United States)
English (United States)
English (United States)

Apr 2, 2025

Going cashless at the cloakroom - what do I need to pay attention to?

Going cashless at the cloakroom - what do I need to pay attention to?

A man and his eagle look stoically ahead.
A man and his eagle look stoically ahead.

Introduction: Is Your Coat Check Ready for the Future?

Digitalization has captured many areas of event management – yet the coat check often remains an analog retreat. While guests are used to paying with cards or smartphones, cash remains the standard payment method at coat checks. However, cashless alternatives are not only more modern but also more efficient and easier to manage.
But what does it actually take to make your coat check cashless? The transition to digital payment systems might initially seem complex, but with the right steps and a well-thought-out solution, it is surprisingly simple.

Summary: What to Watch Out for When Transitioning to Cashless

  • Legal Requirements: The Cash Register Security Regulation (KassenSichV) and a TSE-compliant cash register are essential.
  • Technical Equipment: Suitable devices like SoftPOS terminals are necessary – Itemdrop provides these.
  • Integration into Existing Processes: A smooth integration of the cash register into accounting is crucial for clean billing.
  • Guest Experience: An intuitive solution ensures that the transition is seamless for your guests.
  • Complete Solutions like Itemdrop: With a comprehensive solution, you save time, effort, and avoid legal uncertainties.

1. Legal Requirements: What Does the Law Say?

In Germany, strict requirements apply to cash register systems, particularly due to the Cash Register Security Regulation (KassenSichV). These regulations require that every transaction is properly documented. Additionally, cash register systems must be equipped with a technical security device (TSE) that prevents tampering and securely records all data.
Compliance with these regulations is essential to avoid legal issues – especially with cashless payments, where digital systems can automatically generate TSE-compliant receipts. Without the appropriate software and hardware, you risk unnecessary bureaucratic effort or penalties.

2. Technical Equipment: The Right Devices for Cashless

To operate cashless at the coat check, you need the right technical infrastructure. SoftPOS terminals (Software Point of Sale) enable easy acceptance of card payments – without significant installation effort.
These devices must not only be reliable but also easily integrated into your existing coat check processes. It is crucial to choose a solution that is straightforward and quick to use – for both your guests and your staff.

3. Integration into Existing Processes: Why Simplicity is Key

A critical point when transitioning to cashless is the integration into existing processes. Especially important: The digital cash register must seamlessly integrate into your accounting so that all revenues are clearly documented and correctly billed.

4. Guest Experience: Smooth Transition to Cashless

The introduction of a cashless system at the coat check should be as simple as possible for your guests. Most people are now accustomed to card payments, but here, uncomplicated handling is also crucial.
A good system allows your guests to pay quickly and without additional apps or QR codes. At the same time, it provides transparency and trust – qualities that are indispensable for a positive guest experience.

5. Why Itemdrop is the Right Solution

If you want to take the step towards cashless, a complete solution like Itemdrop is ideal. With Itemdrop, not only is digital payment enabled, but the entire coat check logistics is optimized.
  • Legally Compliant: Itemdrop is fully TSE-compliant and meets all legal requirements.
  • Easy to Use: The system is intuitive and ensures quick processes – for both guests and staff.
  • Provision of Hardware: You receive all the necessary devices from us and do not have to worry about the technical infrastructure.
  • Accounting Integration: Itemdrop ensures clean, automated billing.
  • Optimized Processes: In addition to cashless handling, Itemdrop optimizes the entire coat check process by digitally replacing coat tags.
With Itemdrop, you receive a solution that meets all requirements and, in addition, offers many advantages that make your operation more efficient and modern.

Conclusion: Simple, Efficient, and Future-Proof

The transition to a cashless system at the coat check may initially seem challenging, but with the right steps, it can be implemented easily. From legal requirements to technical equipment to guest satisfaction – everything can be covered with a well-thought-out complete solution.
With Itemdrop, you not only make your coat check cashless but also more efficient, sustainable, and modern – for your guests, your team, and your event.
Want to learn how you can transition your coat check to a cashless system? Download our free PDF “How to Make Your Coat Check Cashless” and find out how easy the transition is and what benefits it offers.

Introduction: Is Your Coat Check Ready for the Future?

Digitalization has captured many areas of event management – yet the coat check often remains an analog retreat. While guests are used to paying with cards or smartphones, cash remains the standard payment method at coat checks. However, cashless alternatives are not only more modern but also more efficient and easier to manage.
But what does it actually take to make your coat check cashless? The transition to digital payment systems might initially seem complex, but with the right steps and a well-thought-out solution, it is surprisingly simple.

Summary: What to Watch Out for When Transitioning to Cashless

  • Legal Requirements: The Cash Register Security Regulation (KassenSichV) and a TSE-compliant cash register are essential.
  • Technical Equipment: Suitable devices like SoftPOS terminals are necessary – Itemdrop provides these.
  • Integration into Existing Processes: A smooth integration of the cash register into accounting is crucial for clean billing.
  • Guest Experience: An intuitive solution ensures that the transition is seamless for your guests.
  • Complete Solutions like Itemdrop: With a comprehensive solution, you save time, effort, and avoid legal uncertainties.

1. Legal Requirements: What Does the Law Say?

In Germany, strict requirements apply to cash register systems, particularly due to the Cash Register Security Regulation (KassenSichV). These regulations require that every transaction is properly documented. Additionally, cash register systems must be equipped with a technical security device (TSE) that prevents tampering and securely records all data.
Compliance with these regulations is essential to avoid legal issues – especially with cashless payments, where digital systems can automatically generate TSE-compliant receipts. Without the appropriate software and hardware, you risk unnecessary bureaucratic effort or penalties.

2. Technical Equipment: The Right Devices for Cashless

To operate cashless at the coat check, you need the right technical infrastructure. SoftPOS terminals (Software Point of Sale) enable easy acceptance of card payments – without significant installation effort.
These devices must not only be reliable but also easily integrated into your existing coat check processes. It is crucial to choose a solution that is straightforward and quick to use – for both your guests and your staff.

3. Integration into Existing Processes: Why Simplicity is Key

A critical point when transitioning to cashless is the integration into existing processes. Especially important: The digital cash register must seamlessly integrate into your accounting so that all revenues are clearly documented and correctly billed.

4. Guest Experience: Smooth Transition to Cashless

The introduction of a cashless system at the coat check should be as simple as possible for your guests. Most people are now accustomed to card payments, but here, uncomplicated handling is also crucial.
A good system allows your guests to pay quickly and without additional apps or QR codes. At the same time, it provides transparency and trust – qualities that are indispensable for a positive guest experience.

5. Why Itemdrop is the Right Solution

If you want to take the step towards cashless, a complete solution like Itemdrop is ideal. With Itemdrop, not only is digital payment enabled, but the entire coat check logistics is optimized.
  • Legally Compliant: Itemdrop is fully TSE-compliant and meets all legal requirements.
  • Easy to Use: The system is intuitive and ensures quick processes – for both guests and staff.
  • Provision of Hardware: You receive all the necessary devices from us and do not have to worry about the technical infrastructure.
  • Accounting Integration: Itemdrop ensures clean, automated billing.
  • Optimized Processes: In addition to cashless handling, Itemdrop optimizes the entire coat check process by digitally replacing coat tags.
With Itemdrop, you receive a solution that meets all requirements and, in addition, offers many advantages that make your operation more efficient and modern.

Conclusion: Simple, Efficient, and Future-Proof

The transition to a cashless system at the coat check may initially seem challenging, but with the right steps, it can be implemented easily. From legal requirements to technical equipment to guest satisfaction – everything can be covered with a well-thought-out complete solution.
With Itemdrop, you not only make your coat check cashless but also more efficient, sustainable, and modern – for your guests, your team, and your event.
Want to learn how you can transition your coat check to a cashless system? Download our free PDF “How to Make Your Coat Check Cashless” and find out how easy the transition is and what benefits it offers.

Experience itemdrop live in action

Experience itemdrop live in action

Book a free demo and see how easy the digital wardrobe works.

Book a free demo and see how easy the digital wardrobe works.

Mockup_Itemdrop-Handheld
Mockup_Itemdrop-Handheld